

We map your bottlenecks, your decision points, and where accountability is breaking down.

We build the SOPs and document the systems your team needs to operate without you.

We set up your KPIs and accountability chart, so every role has a clear owner and every number has someone watching it.

For clients who want it: ongoing support that keeps the new structure in place as your team grows into their ownership.
eCommerce founders scaling past the point they can manage alone
Agency owners tired of being the only one who can make a final call
Founder-led teams of 5 to 15 people who need real structure, not more software
Business owners who've outgrown their own systems
Not a fit for: Businesses without a team yet, or founders who want a quick fix rather than a real operational shift.
"Working with Jana changed how our team operates. Our team became much more independent and gave me more visibility into the business while also taking so much off my plate."
- Founder, U.S.-based eCommerce Business
"Jana helped us organize years of documents that was scattered across different places into a knowledge base and SOP library and made onboarding easier and more consistent."
- Founder, U.S.-based SMM Agency
"You came in and brought so much-needed structure to the way we manage our projects. I like how you took the time to understand how we worked, organized our workflows, and set up automations that made our processes so much easier. I really appreciate how proactive you were in finding ways to make things work better. Having everything organized and visible has made such a difference for our team."
- Founder, U.S.-based Marketing Agency
This is built for founder-led teams generally, and adapted specifically for eCommerce, agencies, and service businesses. On the call, we'll confirm it fits your business before moving forward.
No. Most clients start with none. That's exactly what the Lay the Structure phase builds from scratch.
The systems, SOPs, and accountability chart stay with your business. If you'd like ongoing support holding the structure in place as your team grows, the Work the System retainer picks up from there.
More at the start, less as we go. The objective of the 90 days is that your involvement decreases as your team's ownership increases.
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